- The Fujitsu fi-8170 scanner has serious limitations for a modern office, including the lack of wireless connectivity, poor image scanning quality, and a difficult user interface.
- The Fujitsu fi-8170 scanner has been rebranded as Ricoh products after Ricoh’s buyout of Fujitsu.
- The Fujitsu fi-8170 scanner is not user-friendly, with a difficult setup process and confusing menu options.
- The Fujitsu fi-8170 scanner does not include wireless or handheld device support, only connecting through USB or Ethernet cables.
- The cost of the Fujitsu fi-8170 scanner is over $1000, making it too expensive for many users.
Document scanners are integral to office productivity. Numerous receipts, tickets, images, contracts, and other business documents must be stored digitally. Scanners provide a means to quickly and easily obtain a digital image, which is much more convenient to store, catalog, search, and use in the future.
Unfortunately, a Fujitsu fi-8170 scanner is not the best choice for a document scanner. I’ve worked in offices of different sizes and used scanners, from large commercial models to convenient tabletop products. My five reasons to avoid a Fujitsu fi-8170 scanner reveal some glaring shortcomings.
Fujitsu fi-8170 Tabletop Document Scanner
The Fujitsu fi-8170 Tabletop Document Scanner is designed as a space-saving option for homes or small businesses. It boasts multi-page duplex scanning, a large tray capacity, and multiple connectivity options. However, my reasons for avoiding this product reveal serious deficiencies.
|Fujitsu (Ricoh) fi-8170
|6.4 x 11.8 x 6.7 inches
|8.5 x 14 inches maximum
|70ppm simplex, 140ppm duplex
Reasons to Avoid the Fujitsu fi-8170 Scanner
Statistics can seem impressive, and to some, the Fujitsu fi-8170 scanner may seem completely adequate. As a seasoned office worker with loads of scanning in my background, I uncovered some serious pitfalls in several key areas. My research covered several testing sites where the machine was put through actual tests, as well as numerous user comments from actual buyers across several websites.
Ricoh Rebranded Fujitsu Scanners
First of all, you’ll be hard-pressed to find an actual new Fujitsu fi-8170 scanner. Beginning in April 2023, All Fujitsu fi and other series scanners were rebranded as Ricoh products. This results from Ricoh’s buyout of Fujitsu earlier in the year. Allegedly, all that changed was the name and logo on the product, but how do you really know? Ricoh now handles all service and warranty issues with Fujitsu scanners, so prepare to be confused. Plus, what if you already have a Fujitsu-branded scanner? Will they still support it?
Poor Photo Scanning
Several sites that performed photo-scanning tests found that the Fujitsu fi-8170 has poor photo-scanning quality. They cited lighter images, loss of background detail, and desaturated colors. Moreover, several reviews from real buyers claimed their photo scans were dull, and some greyscale images were too dark. This may not be an issue for your office if you strictly have document scanning needs, but for those who scan photos, this is a definite reason to pass this product by.
Not User Friendly
Close behind in the reasons to avoid a Fujitsu fi-8170 scanner is that it is definitely not user-friendly. Numerous testers and reviewers claimed the setup process was difficult to master. A CD drive on your PC is required to get started, and many new laptops don’t have one. Several buttons on the device make things confusing, especially for beginners. Many user comments cited far more menu options than were actually needed for normal operation, which also breeds confusion. Perhaps the most startling comments revealed that some of the menu wording runs off the LCD screen, making it impossible to read.
No Wireless or Handheld Support
In what world do offices NOT use wireless networking? Or who doesn’t receive files on their smartphone and transfer them to another office device wirelessly? The Fujitsu fi-8170 scanner does not include wireless or handheld device support. It only connects through USB or Ethernet cables. Keep your phone in your desk or pocket and leave your tablet at home. This office is functioning back in the 1980s.
Too Expensive for Many Users
The cost is one of the top reasons I would absolutely avoid a Fujitsu fi-8170 scanner. At over $1000 MSRP for a new Ricoh branded version of the copier, it is simply too high for what you get (or I should say, considering what it lacks). While the 100-page document feeder is nice, and its smaller size saves space, the glaring issues I highlighted above make me wonder why it is priced so high. Many better products are available for far less money, which I showcase below.
Alternatives to a Fujitsu fi-8170 Scanner
If you want more bang for your buck in a desktop scanner, avoid a Fujitsu fi-8170 and check out the products I recommend below. They will surely offer better solutions for a lower price.
Fujitsu ScanSnap iX1600
If you’re sold on Fujitsu scanners, then the Fujitsu ScanSnap iX1600 is a far better option. The wireless and USB connectivity, like the touchscreen interface, are desirable for me. Users claim it is very user-friendly and easy to set up. Many also claim to have it connected and operating in less than 20 minutes. The 40 pages-per-minute scan speed is respectable for most homes and small businesses. Fujitsu fans and others will be pleased with its performance. Plus, it is far more affordable than its fi-8170 cousin.
- 2.8-inch touchscreen
- Single and dual-sided scanning up to 40ppm
- Capacity of up to 60 pages
- Ethernet and USB 3.0 connectivity
- Includes apps to customize documents
I used a Brother document scanner for years without issues, and this Brother ADS-3300W tabletop scanner is similar to the product I used — only better! It is compact but boasts a 60-page tray and 40 pages-per-minute scanning speed. Scan numerous document types and images and transfer them to many destinations wirelessly or via a high-speed USB connection. The ADS-3300W also includes helpful productivity software to optimize your workflow.
Epson Workforce ES-60W
- Wirelessly scans to PC, Mac, iOS or Android
- 1200 dpi resolution
- Scans a single page in up to 4 seconds
- Scan to the cloud
- Automatically switches between USB and battery-powered wireless
Epson is a powerhouse office productivity company, and this great little scanner is the ultimate in portability. Battery-powered and easily fitting into your go-bag, the WorkForce ES-60W has a simple interface and wireless connectivity. I like the ability to scan documents anywhere on the go and send them directly to your phone, tablet, or computer over a wireless network or the Internet. Smaller offices or traveling workers need the handy Epson WorkForce ES-60W portable scanner in their arsenal.
The Fujitsu fi-8170 scanner (now Ricoh) likely performs adequately, but it has serious limitations for a modern office. The lack of wireless connectivity, poor image scanning quality, and a difficult user interface are already reasons I would avoid one. The massive price is the straw that breaks the camel’s back. I recommend choosing a better-functioning and more affordable alternative, of which there are many. The three I suggested above are great places to start.
Best Alternatives to a Fujitsu fi-8170 Scanner
|1. Fujitsu ScanSnap iX1600
|2. Brother ADS-3300W
|3. Epson Workforce ES-60W
The image featured at the top of this post is ©Midnight Studio TH/Shutterstock.com.