How to Use Alexa as an Intercom in 6 Steps

Amazon Alexa display booth

How to Use Alexa as an Intercom in 6 Steps

Anyone living with housemates or children knows the frustration of yelling to get someone’s attention across the house. Fortunately, we live in the 21st century, and with Alexa devices, that’s no longer a problem. Before we get too far, you need at least two Alexa devices in your home to use Alexa as an intercom. If you want another Alexa device to use as an intercom, you can also set them up as speakers to have music throughout your house.

We will be using Drop In, available on Echo devices, including the dot, show, and spot devices. Alexa devices make searching for things on the web and all tech processes more accessible, and Drop In is no different. In addition, Drop In makes it a lot easier to communicate throughout your house for people who are hard of hearing or have mobility issues.

So without further ado, let’s learn how to use Alexa as an intercom in 6 steps.

1. Open Alexa App

How To Use Alexa as an Intercom In 6 Steps: Step_1-4
You can use the search function to locate the Alexa app on your device.


Using either an Android or Apple device, open the Alexa app. If you haven’t paired with the Alexa devices you are using, follow this guide to get that set up before continuing.

2. Tap on Devices

How To Use Alexa as an Intercom In 6 Steps: Step 2
You can add devices or create a group in the Devices section.


Now that you are in the Alexa app tap on Devices on the bottom toolbar. Then select the Echo device you want to use Drop In on.

3. Settings

How To Use Alexa as an Intercom In 6 Steps: Steps 3 - 1
Settings let you configure and customize your privacy and other options.


After selecting the Echo device, you want to use tap on the Settings cog wheel in the top right-hand corner.

4. Select Communications

How To Use Alexa as an Intercom In 6 Steps: Step 4
Under Device Settings, you can configure sounds and more.


Scroll down the settings page until you reach Communications. It should be under General. Once you find it tap on Communications.

5. Tap Drop In

How To Use Alexa as an Intercom In 6 Steps: Step 5
If this option isn’t visible, ensure that Communications is turned on at the top of the page.


On the Communications page, you should see Drop In at the bottom of the page.

6. Turn On Drop In

How To Use Alexa as an Intercom In 6 Steps: Steps 6-1
When someone drops in on your Echo device, it will make a noise to let you know.


Drop In gives you three options On, My Household, and Off. Switching Drop In to On will make it so permitted contacts can drop in on your Echo device anytime.

Changing Drop In to My Household will act the same as On, but instead of any permitted contact, it will only be other Echo devices in your household. If you are using this as a house intercom, we recommend using this setting.

Naturally, Off turns off this feature, and no one will be able to drop in on your Echo device regardless of their status.

How To Talk With Other Alexa Devices

Now that you have Drop In turned on, all that’s left to do is use it as an intercom. The voice command to use Drop In is “Alexa, drop in on (the name of the Echo device you want to drop in on).” Note that you will need to know the name of the other Echo devices to Drop In. We recommend renaming your devices to something easier to remember if they are not already. For example, if an Echo device is in someone’s room, rename that device to that person’s name instead of something like “Bedroom 3.”

After you say the command, your Echo device will find and connect to the other device. The person on the other side will hear a chime, and their Alexa device light will glow green. Now you can talk between those two devices, and when you are done say, “Alexa, end drop in.”

For example, if you want to make a house-wide announcement as a dinner call. You can say, “Alexa, announce.” This will essentially drop in on every Echo device that has Drop In enabled in your household.

Check out the following video by GeekWire to see how easy it is to use Alexa as an Intercom.

How to Use Alexa as an Intercom in 6 Steps FAQs (Frequently Asked Questions) 

Can I turn off the sound for Echo Drop In?

You can’t disable the notification tone when someone Drops In, but you can mute yourself by pressing the microphone button. The Drop In feature only works with devices you allow.

How do I improve reception for Echo Drop In?

If you’re having trouble communicating with Drop In, there’s probably an issue with your Wi-Fi connection. Make sure both devices are within range of your router.

Can I drop in on my parents Alexa?

Whether your parents are in the same household as you or there are living somewhere else, you can use Drop In to easily communicate with your parents. Make sure that both Echo devices have Drop In enabled and that you are listed as permitted contacts if you are not in the same household.

What color does Alexa turn when someone drops in?

A pulsing green light means that you’re receiving a call on the device. If the green light is spinning, then your device is on an active call or an active Drop In.

Is Alexa drop in two way?

Alexa’s Drop In feature is essentially a two-way intercom. When you activate Drop In on one Echo device, you tell Alexa to “drop in” to another specified device. Alexa then opens a direct line between the devices, and you can carry on a conversation with whoever is on the other end.

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