How to Unlock a Straight Talk Phone

new Straight Talk locked Moto G phone

How to Unlock a Straight Talk Phone

Straight Talk phones usually come locked. It means you can only make calls or send texts from your Straight Talk SIM card, not any other operator. This can be frustrating if you’re traveling to a new place and want to use the local SIM or living in an area with poor Straight Talk SIM signals. To deal with this issue, you must learn how to unlock a Straight Talk phone. 

Straight Talk is a leading mobile virtual network operator (MVNO) using a range of network carriers, such as AT&T, Verizon, T-Mobile, and Sprint. It offers impressive coverage and affordable contract and non-contract plans. Considering all these perks, the network unlock issue is not that big, and you can resolve it in just a few steps. 

First, you will need to contact Straight Talk to retrieve the unlock code on your phone. Then, use it to unlock the phone. However, there is a list of prerequisites that you need to meet to get the code. The good thing is that they’re only a few, and the process is straightforward.

Is It Possible to Unlock a Straight Talk Phone?

By default, Straight Talk phones restrict users from using another carrier’s network. But they are unlockable! You just have to go through Straight Talk’s unlocking policy to see how you can qualify for this feature. If you meet the criteria, you will then have to contact Straight Talk Support to get the unlock code. With this code, you can penetrate the system that prevents you from using another SIM. Before you involve yourself in the entire process, ensure your phone is compatible with your new network provider. 

Straight Talk Unlocking Requirements for Apple and Android Devices

Straight Talk has a different policy for Android and Apple devices. If you have an Apple device, the company will automatically unlock it for another SIM if it fulfills the eligibility criteria. But that’s not the case with Android phones. Android users must retrieve the code for unlocking their phone from Straight Talk Support even if they meet the requirements. 

The following are the criteria to unlock a Straight Talk phone:

  • Your phone should have been activated for a minimum of 12 months on a Straight Talk service or plan.
  • It should have been activated for a minimum of 60 days on a Verizon-supported plan on or after Nov 23, 2021.
  • It hasn’t been associated with fraud or reported as lost, misplaced, or stolen.
  • Your phone and account are in good working condition.

If you qualify for the above criteria but can’t unlock your Straight Talk phone, the company may send you a credit or partial refund for buying another device. However, there are some requirements to qualify for this perk, including:

  • Your Straight Talk phone was activated on or after Feb 11, 2014.
  • You used airtime cards for a year.
  • You didn’t recycle or port your phone.
  • Straight Talk unlocked you from using its plans for 12 months or more.
  • Your Straight Talk phone is working fine.

Unlocking Fee

Straight Talk doesn’t charge any fee for unlocking the phones of all former and existing customers. But if you bought the phone from a private seller, they will charge you an affordable price for the unlock. The fee varies depending on the duration you use the Straight Talk plans. It can be as high as $300.

You will have to retrieve the code from Straight Talk customer service and follow the entire procedure to unlock a Straight Talk phone. 

Military Members

Military members have a slight advantage when it comes to meeting Straight Talk unlocking requirements. They don’t have to comply with all the points. For instance, their phone shouldn’t be blacklisted, and they should have their deployment papers. With both these things, they can quickly get their Straight Talk phone unlocked.

So, as you see, the requirements to unlock a Straight Talk aren’t much. But you must meet each to start using another SIM network on your phone.

How to Unlock a Straight Talk Phone

After ensuring you fulfill the entire criteria, you can contact Straight Talk to request the unlock code. Follow the below steps to get started:

Step 1: Find Your Phone’s IMEI Number

Straight Talk Phone settings
You can find your IMEI number in the “About” section of your phone’s “Settings”.


Start by finding your phone’s IMEI number, as the Straight Talk representative will ask. The quickest way to do so is dialing *#06# on your device. Note the IMEI number somewhere, or take a screenshot for easy access.

Step 2: Contact Straight Talk

Phone number pad
Call 888-442-5102 to speak to a Straight Talk representative about unlocking your phone.


The next step is to connect with a Straight Talk representative. Dial 888-442-5102 on your phone any day a week from 8:00 am to 11:45 pm. Remember, this isn’t the number for Straight Talk customer service. You’re dialing the direct line for Straight Talk’s unlock requests. 

Once connected to a representative, explain to the representative the reason behind your call — unlocking your phone. They will first ensure whether your account and phone fulfill the unlocking requirements. You will have to provide your device’s IMEI number at this step.

Remember, you can only unlock GSM phones since you can’t use other phones, such as CDMA units, with other SIM carriers. You should also keep in mind that Straight Talk is a part of TracFone, so both services are used interchangeably.

Step 3: Check Your Email for the Unlock Code

Phone home screen
Straight Talk will send the unlock code to your email inbox.


Straight Talk only sends unlock codes via email, so look for yours after ending the call with the representative. They usually consist of 10 to 15 digits. The email will also guide you through the entire process of unlocking a Straight Talk phone. So, whenever you need clarification, reread this email to stay on track.

Step 4: Buy the SIM Card

Now, it’s time to buy the SIM card you want to use on your Straight Talk phone. You can quickly get it by contacting the carrier.

Step 5: Replace the SIM Card in Your Phone

Inserting a SIM card into a phone
Use the pin/device that came with your phone to open the SIM tray. Place your SIM card into the tray. Then, slide the tray back into your phone.


Once you get the new SIM Card, power off your phone and take the Straight Talk SIM card out of the slot. Depending on your phone’s model, the SIM space might be located on the device’s side, under the back cover, or underneath the battery. Now, put the new SIM card in the slot.

Step 6: Enter the Code to Unlock a Straight Talk Phone

Unlock your phone
Type in the code that was emailed to you by Straight Talk here.


After replacing the SIM cards, turn on your phone, and you will see a message asking you to enter an unlock code for the new SIM. Copy the code from Straight Talk’s email and paste it to the right place. Now, tap “UNLOCK” and wait for Straight Talk to send you a confirmation message. 

And you’re done! That’s how you can unlock a Straight Talk phone for a new SIM network. 

How Many Carriers Can You Use After Unlocking a Straight Talk Phone?

You can use at least three SIM carriers after unlocking your Straight Talk phone, including Verizon, obviously. You can also use GSM networks like T-Mobile and AT&T on your phone if it is a 2015 or later model. But for that, they must have the required hardware to support texts and calls. One more thing, your phone should also have 4G LTE data.

Unfortunately, you might be disappointed if you plan to use Sprint with your unlocked Straight Talk phone. Straight Talk doesn’t support Sprint and its subsidiary carriers. 

Unlock a Straight Talk Phone With a Third-Party App

You can use different third-party services to unlock your Straight Talk smartphone. These apps allow you to use other SIM carriers on your phone quickly. Of course, they aren’t entirely free. Instead, you will have to pay a meager amount of a few bucks (up to $60) on average. In comparison to Straight Talk’s fee, this amount is relatively smaller. 

Some popular third-party services that can help you unlock a Straight Talk phone are:

  • Mobile Unlocked. This app offers quick IMEI checks for Android phones and unlocks them once the user provides the device’s details and pays a small fee.
  • DirectUnlocks. This app works for both iPhones and Android phones and unlocks them in just a few steps. You just have to enter your phone’s IMEI number, pay the fee, and the device will be unlocked within 24 hours. 
  • IMEIDoctor. It also works super-fast in legally unlocking iPhone and Android phones within 24 hours. You can use it to get your phone’s IMEI number for free.
  • CellUnlocker. This third-party phone unlocking service offers 24/7 assistance to users at an affordable price. They even claim to refund the entire fee if they fail to unlock your phone.

These are just a handful of third-party apps that allow users to unlock a Straight Talk phone. You should read about each service thoroughly before picking any. The key is to research their reputation and customer reviews. After all, these apps are not free, and you don’t want to waste your money on a poor unlocking service.

Wrap Up

Straight Talk phones are reliable, convenient, and quick. But they usually come locked if you buy them from a private seller. Straight Talk unlocks most phones when they meet the company’s unlocking criteria. However, that’s not the case with every model. 

You can unlock a Straight Talk phone by finding your device’s IMEI number. Then, contact the Straight Talk unlocking line and provide the IMEI number to the representative for verification. You will receive the unlock code in your email. Following that, you would replace the SIM on your phone and restart the phone. Enter the code, and you’re done!

How to Unlock a Straight Talk Phone FAQs (Frequently Asked Questions) 

What carrier does Straight Talk use?

Straight Talk primarily uses Verizon’s network since it’s a subsidiary of Verizon. However, it also uses other GSM carriers like AT&T and T-Mobile. But they only work on Straight Talk phones manufactured in 2015 or later. Nevertheless, Verizon is the primary carrier.

Can I unlock my Straight Talk phone myself?

You can unlock your Straight Talk phone yourself. The company usually unlocks iPhones automatically if they fulfill its unlocking policy. However, that’s not the case with Android phones. After ensuring that your Android meets the unlocking criteria, you will have to request an unlock code from a Straight Talk representative. Then, replace the SIM on your phone, restart it, and enter the code to unlock it.

Are Straight Talk phone carriers locked?

Straight Talk devices are generally locked for GSM carriers. You can unlock your phone by ensuring it meets Straight Talk’s requirements. If it does, you will then have to request an unlock code from the company, replace the SIM in your phone, restart it, and enter the code to unlock it. Once it’s unlocked, you can use different carriers on it.

Who should I call to activate my Straight Talk unlocked phone?

You can call 888-442-5102 to connect with a Straight Talk phone unlocking representative.

Does Straight Talk have 5G SIM cards?

The current Straight Talk services are compatible with 5G SIM cards. This means you don’t have to subscribe to a new plan to use your 5G SIM.

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