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How to Delete DoorDash Account Permanently

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How to Delete DoorDash Account Permanently

Home delivery services have become incredibly popular in recent years, and DoorDash is one of the few companies that can deliver almost anything. While handy, it’s an app some use sparingly, so you might be wondering how to delete your DoorDash account permanently.

Canceling a subscription to DoorDash is simple, but different than completely deleting your data. When you want to remove your information from the company, you’ll need to take a few additional steps. We’ll walk you through the process on how to delete Doordash account and also tell you how to cancel DashPass, the company’s subscription-based service.

How to Delete DoorDash Account Permanently

The first thing you need to know about deleting an account with DoorDash is that you can’t do it from within the app. It doesn’t matter whether you’re using Android or iOS because your account options are limited by the mobile app.

Step 1: Log in to DoorDash

Open up a web browser and go to the company’s official site, DoorDash. Click on the Sign In prompt at the top right-hand of the page. From here, enter your account details or log in to your DoorDash through Google, Facebook, or Apple.

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Signing in to DoorDash.

Step 2: Access your Account

When you are logged in, look on the left side of the screen towards the top for three dashes. Click on those to open up a drop-down menu where you’ll see a section that says Account with your name. Click on that tab to continue.

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Locating the drop-down menu.

Step 3: Manage Account

This is your profile page for DoorDash where you can change some information, link to Facebook, or change your password.

Next to those options, you’ll find one for Manage Account. Click this and you’ll be taken to a screen where you can request your account data or delete your DoorDash account. Click Delete to proceed.

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Finding the Delete Account option.

Step 4: Delete DoorDash

After you’ve clicked Delete, you’ll see a pop-up appear asking for 2-step verification. You should receive a text message on your phone at the same time, which allows you to confirm your account.

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Verifying the deletion.

Step 5: Confirm Selection

Once you’ve confirmed the 2FA code sent through text to your smartphone, you’ll see a new screen that tells you what happens when you delete your account. Click on Cancel to continue, and then click on Delete Account to permanently delete DoorDash.  

Once confirmed, you’ll see a message telling you that your account deletion is being processed.

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Choosing to permanently delete the account.

We’ve all been guilty of ordering from DoorDash in favor of leaving the comfort of our homes. However, if you’re ready to delete DoorDash for good, the steps above will show you how. If you’d like a step-by-step tutorial, we found a video guide on YouTube that will help you navigate the process of deleting this app and your account.

How to Cancel DoorDash DashPass

One of the perks of using DoorDash is the company’s pass called the DashPass. If you want to keep your account active, but just want to cancel the DashPass subscription, you don’t have to delete your account permanently.

Step 1: Log into DoorDash

Go to DoorDash and click on the option that says Sign In.

Step 2: Account Settings

From the main screen, access your account settings by clicking on the three dashes on the left top of the screen.

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Finding the settings menu.

Step 3: Manage DashPass

From the new menu, scroll until you see an option labeled Manage DashPass, and click on it to proceed.  

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Locating Manage DashPass in the settings.

Step 4: End the subscription

You’re now given the option to end your subscription through DoorDash. Click on End Subscription if you want to cancel DashPass.

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Choosing to delete the DashPass subscription.

Step 5: Confirmation

Once you’ve clicked on End Subscription, you’ll see a screen similar to the one below, where you’re given the option to back out or proceed. Click on End Subscription to end your membership and receive an email confirmation of the cancelation.

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Confirming the DashPass deletion.

Frequently Asked Questions

Does the DoorDash delivery fee count toward the tip?

The delivery fee is from the company and does not go to the driver delivering your order and is separate from a tip.

Why did I receive a $9.99 charge from DoorDash?

That’s the price of DashPass, the company’s subscription service designed to help consumers that use the service regularly save money.

What do you do if a DoorDash order arrives late?

You can report delivery issues in the app or from the website by going to the Help section and choosing Delivery Issues.

Is there age verification for DoorDash alcohol deliveries?

Yes, you will need to verify your identity through a photo ID before placing your order, and the ID is scanned upon delivery.

Does DoorDash charge for gas?

Drivers for DoorDash are responsible for gas, not the customer or the consumer receiving the delivery.

Can you delete DoorDash from the app?

No, the only way to delete your account permanently is through the website.

Is DoorDash better than GrubHub?

That depends on what you want delivered and the restaurants in your area.

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