How to Delete a Cash App Account in 7 Steps (With Photos)

cash app

How to Delete a Cash App Account in 7 Steps (With Photos)

Since its launch in 2013, Cash App has developed into one of the most well-known peer-to-peer payment and mobile banking apps available. But not everyone can benefit from Cash App, and if your money requirements have increased beyond what the app can offer, you might be asking how to permanently deactivate your account. Here’s how you can delete a Cash App account in less than 10 minutes!

Before You Delete a Cash App Account

Before you delete your account, there are some things you ought be aware of. To begin with, if you delete the account, it is irreversible. There isn’t a temporarily disable option like there is on other sites. So if you have money in this account, now is the time to transfer it.

Your #Cashtag, account history, and related account data are permanently destroyed when you delete your account. You can open another account later, but Cash App is going to treat it exactly the same as an entirely new account. However, your account history is permanently removed only for you for a specific period of time. According to Cash App, because they are a financial institution, the law requires they keep transaction data and account documentation for up to seven years.

Finally, as there is no way to access this data once the account has been deleted, you might want to download your Cash App account history before deleting your account, just in case you need this information in the future.

Can You Delete Cash App Payment History?

At this time, no. You can’t remove your Cash App payment history while keeping your account active. If you want to remove the transaction history connected to your account, you’ll need to delete the whole account.

How to Delete a Cash App Account

Unfortunately, you can’t just click a delete button to delete an account. However, these steps can help you do it in 10 minutes or less.

Step 1: Log Into Your Account

Of course, in order to delete a Cash App account, you’ll need to log into your account via the app.

Step 2: Click Account

Once you’re logged in, you’ll then click your photo or name in the top right-hand corner to go to your account.

Delete Cash App account
Once logged in, click on your name or photo.

Step 3: Click Support

In your account settings, you’ll then click the “Support” button. You can find that if you scroll down slightly.

Delete Cash App account
The “Support” option is located about halfway down the screen.

Step 4: Click “Something Else”

Next, you’ll click “Something Else” so you can navigate to the right area to close the account.

Delete Cash App account
“Something Else” is the last option under “Browse Categories.”

Step 5: Click “Close Your Cash App Account”

At this time, you’ll close the account by clicking the button. You can also delete personal info, but you’ll need to do that before you fully close out your account since this action can’t be undone.

Delete Cash App account
Scroll down to the chain icon to close our account.
Delete Cash App account
Follow the instructions to delete your personal info before completely closing your account.

Step 6: Click “Contact Support”

From here, you’ll scroll down and click “Contact Support”. This takes you to the live chat option. You have to do this in order to delete an account, there’s no way around it, unfortunately. But it’s really easy to do! Just type in the chat box “I would like to delete my account” and someone will get back to you. For us, it took less than 30 seconds.

Delete Cash App account
Contacting support will take you to a live chat option.

Step 7: Confirm Deletion

The customer service representative will then send you a link to close your cash app account. You’ll need to tap that in order to delete the account. A pop-up will show that tells you about disabling and deleting your account. If you’re ready to close it, simply click confirm and that’s it!

Delete Cash App account
The representative will provide you with a link to close the account.
Delete Cash App account
Read the documentation, then tap “Confirm” at the bottom.

Once your account is fully deleted, the app will show the money sign and send you to the sign-up screen as if you’re a new user.

Delete Cash App account
When the account has been deleted, you will see a dollar sign icon, then you will be redirected to the home screen.

How to Delete a Cash App Account Wrap Up

For those who lack access to traditional banking services, Cash App is a fantastic way to send money to pals. However, it’s not for everyone. So when you’re ready to delete your account, it’s easy to do if you just follow our simple steps!

Check out the video below for a visual representation of the process.

Frequently Asked Questions

Can you use the Cash App without a bank account?

Yes. You do not need a bank account to have a Cash App account.

How do you delete a bank account from the Cash app?

Through the Connected Banks area of the app, you can delete a bank account. To remove a bank, select the account, hit Remove Bank, and then follow the on-screen instructions.

Will I lose everything if I delete Cash App and reinstall it?

If you don’t delete your account and just delete the app, your information will be stored. So you can redownload the app and access your information.

Will uninstalling an app stop payment?

No, it will not. You’ll need to delete your full account.

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