How to Clear Cache on Samsung TV in 4 Easy Steps (With Photos)

Samsung QN90B QLED vs LG G2

How to Clear Cache on Samsung TV in 4 Easy Steps (With Photos)

If you have ever experienced a slow Samsung TV, slow loading time, lags, or you’re unable to sign into some of the apps, it might be a good idea to clear the cache on your Samsung TV. How do you do that?

A cache is a place where information and data are temporarily stored. It has a limited capacity and it helps keep the important information at hand so the software runs quicker, thanks to hardware. Even if you aren’t experiencing any problems with your Samsung TV, clearing the cache occasionally is recommended. Therefore, here’s how you can do it in 4 easy steps!

How to Clear Cache on Samsung TV in 4 Easy Steps

Clearing the cache takes minutes and knowing where to look for it and how to do it is going to help you get the job done much quicker. Therefore, follow these 4 steps with photos to find and delete the cache on your Samsung TV. These steps apply to Samsung 2020+ models.

1. Open the Menu and Scroll Down to Support

Turn on the TV via the remote or physical buttons located underneath the Samsung center logo. Open the settings by pressing the menu button on the remote. Depending on your Samsung TV model, the menu button is either a button with a home icon or a button with a three line icon. Also, it’s important to mention that the menu icon on Samsung TVs is the gear wheel icon and you can navigate into the menu from the home screen as well.

In the menu, use the left side part of the menu to scroll down the Support tab. It’s the fifth place on the list and when you click on Support, you’ll see a new menu displayed.

Clear Cache Samsung TV
Press the “menu” button on the remote


then click on “Support” from the left-hand menu



2. Open Device Care

In the new menu under Support, you need to click on the Device Care button. It’s the second line of the menu, right under the Software Update button.

This will open a new window, which you will use to find and clear the cache using the instructions you can find below.

Clear Cache Samsung TV
Select “Device Care,” the second line under Support settings.


3. Manage Storage

In the new pop-up screen, you will see the Device Care management system. It’s a system integrated by Samsung to help users just like you easily clear their cache. The main button is Start Device Care, but do not click on this.

You should use the down button to aim for the three buttons underneath the main screen. Click on the button that’s far on the left that says Manage Storage. In the Manage Storage menu, you will see all apps you have on your Samsung TV. Underneath each app name will be the amount of cache for the app that you can clear.

Clear Cache Samsung TV
Select “Manage Storage” on the bottom left of your screen.


4. Clear Cache

The apps that hold the most cache of your Samsung TV will be on the far left so it makes the most sense to start with the apps on the far left side. Aim at the app and click the View Details button. In the new small pop-up window, you will see three options to choose from. The one you need to press is the Clear Cache.

This function will delete the cache of an individual app. Therefore, you can clear the cache for every app that you wish. However, keep in mind that deleting the cache might require you to log into the app (if this is a requirement to use the app).

Clear cache Samsung TV
After selecting the app, choose the “Clear Cache” option from the menu to delete the cache from that app.


Clearing All Apps at Once

If you would like to speed up the process, you can clear all apps at once. This can be done by pressing the “Start Device Care” button in the Device Care menu shown in Step 3. This will start a process of deleting cache from all apps so you don’t have to do it individually, but it could take a bit longer since it’ll also diagnose storage and memory before deleting the cache.

Learn the simple steps to clear the cache and optimize your TV’s speed and responsiveness. Check out this helpful video tutorial on how to clear the cache on a Samsung TV and enjoy a smoother viewing experience!

How to Clear Cache on Samsung on Models Older Than 2020

Samsung TVs that are manufactured before 2020 also have a cache-clearing functionality. However, it’s accessed a bit differently so here’s how to do it.

You open the menu the same ways as described above, head to the Support section, but at the third step, you open Self Diagnosis. In the self-diagnosis menu, click on the TV Device Manager tab. This will open a new pop-up window and underneath the functions, you will be able to press the Clean Now button. This will clear the cache from all apps automatically. However, you can also clear the cache manually by clicking on the Show App List instead for a full list of apps and the cache size for each app.


The cache is set to automatically delete a certain portion of it when it reaches its capacity. However, sometimes certain information can stay in the cache for longer since it’s used more often. But clearing the cache by yourself will give you the advantage of improving the speed, and efficiency, and freeing up the cache for newer information or other apps you use on your Samsung TV.

Frequently Asked Questions

What happens if you don't clear cache?

It’ll most likely get cleaned automatically by the TV’s system, but in the meantime, it could cause lags and spikes in the use of software and apps.

Do you need to clear cache individually for every app?

No, you can also use the integrated cleaner to automatically clear cache from all apps.

Should you clear cache manually or automatically?

Clearing cache will remove login information or personal information so you will have to log into the apps or set them up to your preference again. Therefore, you can avoid this by manually removing apps that you don’t mind doing this for. Otherwise, you can clear cache automatically if you don’t mind logging back into every app.

How often should you clear cache?

Once in two weeks is recommended.

What is actually cache?

Cache is a dedicated place for storing temporary information such as data from the app and websites that helps in the way app operates.

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