How to Check an eBay Gift Card Balance in 3 Steps (with Photos)

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How to Check an eBay Gift Card Balance in 3 Steps (with Photos)

Since the site’s founding in 1995, eBay has been the internet’s source for consumer-to-consumer and business-to-consumer auctions.

Since introducing gift cards to the buying process in the early 2000s, eBay has been able to expand its reach and make its site more accessible. (Especially after bringing PayPal into the fold in 2018 for the purpose of e-gift cards.)

But there’s just one little problem here: How does a person check an eBay gift card balance? The process is easy, but getting to the right place is much less so.

Follow along with the steps below to learn how.

Why Use an eBay Gift Card?

Of course, you may be wondering why someone would want to use an eBay gift card in the first place. As it turns out, however, there are a number of perfectly good reasons to use gift cards on eBay’s site. From protecting your financial info and keeping yourself on a budget to sending gifts to friends and family, there are numerous great reasons to use an eBay gift card. Here are a few of the most popular reasons listed below.

Protecting Finances

Few take cybersecurity as seriously as e-commerce sites such as eBay or Amazon. Nevertheless, when making online transactions, there are still some people who would rather use a gift card. It’s not paranoia, especially considering how many payment portals do get breached every year. If someone is concerned about putting in their own financial information at eBay’s checkout, then it’s perfectly reasonable for them to try and protect their finances and use eBay gift cards instead.

Staying on Budget

Going hand in hand with this previous point, using a gift card is an excellent way to stay within a certain budget when shopping online. Obviously, gift cards that have been gifted to you can be used to save a little money at checkout. Alternatively, though, you can buy yourself a gift card or two to force yourself to stay within a designated spending limit. It’s a good trick used by those trying to curb their shopping addictions, and it’s as true of eBay as it is of any other online e-commerce site.

Giving a Gift

Lastly, we have the simple fact that eBay gift cards make great gifts for friends or family. If you know someone who loves to shop on eBay, a gift card can be a thoughtful and practical present that they are sure to appreciate more than a knickknack of some sort. Additionally, a gift card can be a good way to give someone the gift of choice, allowing them to select the items they really want without the pressure of a specific gift.

How to Check Your eBay Gift Card Balance: Step-by-Step Guide

Before we can check an eBay gift card balance, we’ll first need to have a few pieces of information readily available. Specifically, you will need to know your gift card number and your card’s 4-digit PIN.

This gift card number can be found on the back of the card, and the PIN should be located beneath the scratch-off strip. Be sure to scratch off the strip to reveal the PIN (but be careful not to damage the numbers underneath in the process).

Additionally, you should make sure you’re logged into your eBay account so you can be ready to spend the remainder of your balance.

Let’s jump into the simple steps!

Step 1: Locate the eBay Gift Card Balance Checker

With your gift card number and PIN in hand, navigate yourself to eBay’s website here.

From the homepage, look right above and to the left of the search bar. You should see a button that reads Help & Contact. This will take you to the eBay customer service homepage.

You will see text that reads How can we help you today? below the page’s heading. Underneath, you should see a text box. In this text box, type in “check gift card balance.”

The top result will be a button that reads Gift Card Balance Checker. Click this to be taken to the appropriate page.

Head over to Help & Contact, then find the search bar where you'll type in "gift card balance." Then, click on Gift Card Balance Checker.
Head over to Help & Contact, then find the search bar where you’ll type in “gift card balance.” Then, click on Gift Card Balance Checker.


Step 2: Enter Your Gift Card Information

Now, we’ll use the eBay Gift Card Balance Checker to see how much money is left on your card. In the appropriate box, you will need to enter your gift card number followed by your 4-digit PIN according to the appropriate fields.

Note: You can enter this information by typing it in manually. Or, you can copy and paste the numbers from your gift card (if it’s a digital one).

Once you have entered your information, double-check to make sure that you have entered it correctly. If you have made any mistakes, you will need to correct them before you can proceed.

After you have entered your gift card information, click the Check Balance button below. This will initiate a search of eBay’s database to determine the current balance remaining on your gift card.

Depending on the speed of your internet connection and the size of eBay’s database, this may take a few seconds to complete. Once eBay has located the card in its database and figured out how much is left on it, it will display your remaining balance accordingly. This balance will never expire, but it is non-transferrable after entering it into your account.

Enter your gift card information as prompted.
Enter your gift card information as prompted.


Step 3: Review and Spend Your Balance

Once the Gift Card Balance Checker has finished searching through eBay’s databases, it will display your gift card’s current balance on the screen. (If you have multiple eBay gift cards, you may need to repeat this process for each card in order to determine the balance on each individual one.)

But now what? If you find that you still have a balance on your eBay gift card, you can feel free to use it to make some purchases on eBay. Just remember: once you redeem the gift card, it can’t be transferred to someone else. If someone has redeemed the gift card already, you won’t be able to use it.

If you were the one to redeem it, then no worries. You’ll simply return to eBay’s site and add items to your cart as you normally would. Then, when it comes time to check out, you’ll be able to select the option to pay with a gift card. When you reach this checkout screen, you’ll simply enter your gift card information as prompted.

If your gift card balance is not sufficient to cover the full cost of your purchase, you will need to provide an additional payment method to cover the remaining balance.

How to Check an eBay Gift Card Balance in 3 Steps (with Photos)
Go ahead and spend your balance now!


Here is a step-by-step video for further review. This video demonstrates how to check your eBay gift card balance on the eBay app for Android:

That’s all there is to it. Happy shopping!

Frequently Asked Questions

Can you combine multiple eBay gift cards in a single purchase?

Yes, you can combine up to eight eBay gift cards for a single purchase if the balances on each one are not sufficient to complete the purchase. You can do this at checkout by adding each individual gift card one at a time. Any more than eight gift cards, and you will not be allowed to add another. You will have to cover the remaining balance (if any) with another payment method.

What happens if my eBay gift card is lost or stolen?

Unfortunately, eBay is not responsible for lost or stolen gift cards. There’s no way for them to shut the card down or recover funds that someone used from your gift card. However, if you still have the gift card number and PIN, you can still use the card to make purchases on eBay.

Are eBay gift card purchases refundable?

While eBay gift cards are non-refundable and cannot be exchanged for cash (except where required by law), purchases made using an eBay gift card can be refunded to your eBay account. After you return the item, the refund will be credited back to your eBay account as a store credit that can be used to make future purchases on the site.

Do eBay gift cards cover shipping and taxes?

Yes, eBay gift cards can be used to pay for any item on eBay, including shipping and taxes. In fact, they can be used for just about anything any other payment method can be used for. The only thing that’s really off limits for gift card users is the purchase of other gift cards using the gift card balance. This is common practice across e-commerce sites of all sorts, not just eBay.

Can you sell an eBay gift card?

After purchasing or receiving an eBay gift card, you’re free to do with it what you please. This includes selling your eBay gift card to a gift card exchange website or to another person. However, you should be aware that reselling gift cards does not always result in you getting the full face value of the gift card. Proceed with caution.

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