How To Change Cash App PIN in 5 Steps, With Photos

cash app

How To Change Cash App PIN in 5 Steps, With Photos

If you’re a Cash App user, your private information is in good hands. The app integrates a high-end security protocol to you from scams and threats. Whether you send money or store it in the app, Cash App performs all these functions under strict supervision. One of the many security features the app has introduced is the “PIN.” You can change your Cash App PIN anytime to ensure your data’s safety. 

The PIN feature is beneficial when you receive notifications from Cash App about any suspicious activity. But what if you forget your PIN? Can you reset it? Yes, you can do so by contacting Cash App support. However, if you know your PIN, things will be a breeze for you. 

Changing the Cash App PIN is generally a good practice, even if you don’t suspect any activity on your account. If you’re new to Cash App and want to know everything about the platform’s security, keep reading this guide till the end!

What Is a Cash App PIN?

PIN codes are a standard mode of security for ATM transactions. You typically enter a password or PIN code to withdraw money. What makes PIN codes the most secure security method is their confidentiality. Only the bank account holders know the code, not even the bank. 

Your debit and credit cards are secured by the PIN, which has been a traditional way of security for years. That’s why Cash App introduced the PIN feature, a 4 to 6-digit code consisting of only numbers. You can change your Cash App PIN whenever you want!

After signing up on Cash App, you can access your unique PIN from the “Privacy” tab. It’s available in your “Personal” tab. You must enter this number whether you make transactions from your Cash Card or app balance. Without the PIN, the Cash App won’t finalize your payments.

What Happens If You Forget Your Cash App PIN?

While PIN is a secure form of protection, many Cash App users try to avoid it for one apparent reason. Besides, it’s hard to remember! As an alternative, most users prefer Touch ID verification when sending or receiving money. 

With the Touch ID option, you put your thumb on the fingerprint sensor and verify yourself. So, technically, you will be the only person with your account’s code. That way, you won’t have to worry about forgetting or changing the PIN.

However, not everyone is a fan of Touch ID. Some still prefer the PIN feature to protect their Cash App Card and wallets. If you fall in the same category, you have nothing to worry about except forgetting your PIN at some point. The good news is you can change your Cash App PIN.

Here is what happens when you forget your Cash App PIN:

  • You will no longer be able to send money to your friends or businesses. 
  • No Bitcoin trading
  • You can’t enjoy the investment feature in the app, i.e., buying or selling stocks. 
  • No making purchases from your Cash App Card at your favorite stores.
  • You won’t also withdraw money from the ATM.

You might have gotten the idea now. Ideally, you can’t use any Cash App feature without your PIN. Yes, forgetting your PIN may cause you much trouble, but it’s not a dead end. You can reset your Cash App PIN anytime. 

How To Change Cash App PIN If You Forget It

Forgetting your Cash App PIN can put you under a lot of stress. But if you know how to reset it, you can save yourself from all the hassle. Here is how to change your Cash App PIN:

Step 1: Launch Cash App

Sign into Cash App.
Sign in to your Cash App account.


First, open Cash App on your smartphone. If you haven’t installed the app, do it from the Apple Store on your iOS devices and Google Play Store on your Android phone. Cash App has a green icon with a white dollar in the middle. 

Once downloaded, launch the app and log in to your Cash App account with your email or phone number. Tap “Next” to proceed. 

Step 2: Open Your Account

Open Account.
Tap your profile icon to open account settings.


On the app’s homepage, find the “Profile” icon in the upper-right corner of the screen. Tapping on it will take you to the “Your Account” page.

Step 3: Choose Support

Choose support.
Scroll down and tap on Support.


Select the “Support” button on the next screen, represented by a question mark above “Privacy & Security.”

Step 4: Start a Chat

<Image 4>

Start a chat.
Initiate live chat with Cash App live chat agents.


Now, look for the green “Start a Chat” button and hit it. The next screen will take you to the Cash App Support page.

Step 5: Type Your Request

<Image 5>

Type in your request.
Indicate the reason for reaching out to Cash App support.


At this step, you must state the reason for contacting the Cash App Support team. Write, “I want to reset a forgotten Cash App PIN,” and then select the airplane icon to Send your message across. 

You may receive an automated response from Cash App with a link to change your Cash App PIN. In this situation, you can modify your request’s wording to “I want to reset my forgotten Cash PIN.” It will take you to a live chat agent in a new chat window.

Now, explain your matter to the support representative. They will first ask for your name, email, phone number, debit or credit card’s last 4 digits, and zip code to verify that it’s actually you, not a scammer. 

Once they verify your identity, the support team will go ahead and reset your Cash App PIN. Send them your new PIN, and your matter will be solved instantly!

Here is a step-by-step video for visual representation:

How To Change Cash App PIN That You Remember

You can reset your Cash App PIN with the help of the customer support team. But that should be the last resort PIN. If you remember it, you can easily skip the hassle of talking to a support agent. You can change your Cash App PIN from the app! Follow these simple steps below:

Step 1: Log In To Your Cash App Account

Log onto your account.
Sign into your Cash App account online.


You know the drill – download Cash App on your device and launch it. Then, log in to your account with your credentials (email ID or phone number) and press “Next” to proceed.

Step 2: Tap Your Profile 

Tap on "your profile."
Tap your profile icon to open account settings.


Now, look for the “Profile” icon in your app. It’s at the top-right corner of your screen. Tap it to open the “Your Account” window.

Step 3: Choose “Privacy & Security”

Choose privacy and security.
Navigate to Privacy and Security settings and tap it.


On the next screen, scroll down till you find the “Privacy & Security” option. It will be located next to the checkmark or shield sign. Select it to move forward.

Step 4: Select “Change Cash PIN”

Change Cash PIN.
Under Privacy & Security Settings, locate and tap Change Cash PIN.


Tap the “Change Cash PIN” button below the “Security” section in this step. You can only see this option if you’ve enabled “Security Lock” for your account.

Step 5: Type Your New Cash PIN

Type in new Cash PIN.
Type your new 4-6 digit PIN.


Cash App will now ask for your current PIN to verify your identity. This code will be the same 4 digits you use to send money to your friends. Enter it carefully. Now, provide your new Cash App PIN in the app. You can only choose any four numbers as your PIN. 

Step 6: Confirm Your PIN

Confirm Your PIN.
Re-enter the PIN to confirm it.


The last step to change your Cash App PIN is confirming your newly-entered code. The app will ask you to type the PIN again. Once you enter it, you will see a checkmark indicating that you’ve successfully changed your Cash PIN.

Here is a step-by-step video for further reference:

How To Add Another Sign-In Method To Your Cash App Account?

You can change Cash App PIN in two easy ways. But if you’re still unsatisfied, you can add another sign-in method to your Cash App account to ensure your complete privacy. It could be a new contact number or email address. 

Fortunately, the process is easy and can be quickly performed within the app. Here is how you can add another sign-in method to your Cash App account:

  1. First, download Cash App from your respective store and launch it. Log in to your account via your current email ID or phone number. Cash App will send you a log-in code. Enter the password to move forward. If you forgot your email address password, you’d have to reset it. But if you can’t access the phone number linked to your Cash App account, you’ll have to contact Cash App representatives
  2. Once the app opens, select the “Profile” option in the upper-right corner of your screen. It will take you to the “Your Account” screen.
  3. Now, choose the “Personal” option present next to the “person” sign.
  4. On the next screen, tap the “Add Phone or Email” option present just below your current sign-in method. It will open a quick pop-up menu.
  5. Next, press “Add Email Address” or “Add Mobile Number,” depending on the method you want to add. No matter what you choose, make sure it’s valid and easily accessible.
  6. Type your new email address or mobile number and hit “Next.” Cash App will send a confirmation code in a text to your phone number and email to your provided email address.
  7. Finally, enter the code in the app and choose “Next.” Cash App will now show you a green checkmark, indicating that you can use this new phone number or email to log in to your account. And you’re done!

Wrap Up

As you see, there is nothing to worry about if you forget your Cash App PIN. Simply contact the Cash App Support team and ask them to reset your PIN. If you remember your PIN, you can change it from the Privacy & Security in the app. Simply tap the Profile icon on your homepage, select Privacy & Security, and then Change Cash PIN. Enter your old and new PIN and confirm it to complete the process.

Frequently Asked Questions

What is a Cash Card PIN?

A Cash Card PIN is the security check that Cash App uses to ensure only the account holder accesses their account. You must enter your 4-digit code to verify yourself when making transactions from Cash App. Never tell anyone your Cash Card PIN, as it’s the only way to access your Cash App balance.

Does Cash App have passwords?

Yes, Cash App has passwords, but only if you’ve enabled your account’s “Security Lock” feature. Once activated, Cash App will request your passcode to process all the transactions. It will also notify you via email or text after the payment becomes successful. You can change your password from your account’s “Profile” section.

How can I change my Cash App PIN?

You can change your Cash App PIN in two ways. If you’ve forgotten it, contact customer support, verify yourself with the representative, and provide them with your new PIN code. They will then process your request accordingly. 

On the other hand, if you do remember your PIN but want to change it for security reasons, you can do it yourself from the app. Tap your Profile > Privacy & Security > Change Cash PIN. Then, enter your current PIN and a new one, confirm your new PIN, and you’re done!

How do I check the balance on my Cash App card without a PIN?

If you don’t remember your PIN, you can check your Cash App Balance by contacting a customer support representative. Call (800) 969-1940 from Monday to Friday (9 am to 7 pm EST) to check your balance and reset your PIN.

How many digits is a Cash App PIN?

A Cash App PIN consists of a combination of 4 digits.

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