Sony introduced the PlayStation Store Wallet to let gamers enjoy advanced services in exchange for money. This feature is available only for adult PlayStation Network (PSN) accounts and not for child accounts. The PlayStation store wallet acts as a secondary payment method. You can use your debit card, credit card, gift card, or PayPal account to charge the wallet.
Whether you have a PS4 or the latest PS5, you can easily add money to the PlayStation wallet from your console. However, remember that the PlayStation Store’s payment techniques differ from country to country. So, the below steps may or may not work for you.
Let’s learn how to add money to the PlayStation wallet on your PS4 and PS5. We will also discuss resolving issues that may arise during the process.
How To Add Money To a PlayStation Wallet on PS4
If you have a PS4, turn it on and log into your PlayStation Network (PSN) account to begin adding money to the wallet. Once you are logged in, follow the below steps to complete the process:
Step 1: Open Account Management
Open the Settings menu from the console’s home screen and find the “Account Management” option.
Step 2: Choose “Activate As Your Primary PS4”
On the next screen, select “Activate As Your Primary PS4” and then “Activate.”
Step 3: Select Account Information
The next step is to choose “Account Information” from the “Account Management” menu. The next screen will ask you to log in to your PSN account if you are not logged in. Enter your email ID and password to log in. After that, take your controller’s cursor on “Wallet” and press “X.”
Step 4: Open “Add Funds”
Now, open “Add Funds,” and the next screen will ask you to choose your payment option.
Step 5: Select the Payment Method
The console will now display the payment options to add money to PlayStation wallet. The options may differ depending on the country you are living in. However, the typical options include credit or debit cards, gift cards (code vouchers), and PayPal. If you have added any payment method as “Default,” the console will also display this option.
Step 6: Select the Fund Amount
On the next screen, select the amount you want to add to PlayStation wallet. Open the drop-down menu, and you’ll have the option to choose from $5, $25, $50, $60, and $250 (If you already chose US dollars as currency). Then, select “Continue” and confirm the transaction.
Step 7: Add Money via a Gift Card (Optional)
If you have a gift card, you can add money to PlayStation wallet by clicking on the “12” icon in the “Add Funds” menu. The next screen will ask you to type in the 12-digit code present on your card’s voucher. After entering the code, press “Continue” to complete the process.
Here is a quick, step-by-step video for further reference:
How To Add Money To a PlayStation Wallet on PS5
To add money to PlayStation wallet on PS5, turn on the console and log into your PlayStation Network account. Make sure you’re entering the correct email ID and password. Once done, follow the below steps to add funds easily:
Step 1: Select Users and Accounts
Open the Settings menu on your PS5 and select “Users and Accounts” from the next screen. Then, choose “Account.”
Step 2: Choose “Payment and Subscriptions”
Now, move your cursor in the right panel to the “Payment and Subscriptions” and press “X.”
Then, choose “Add Funds,” and the next screen will ask you to choose the payment method.
Step 3: Select the Payment Method
From the next screen, choose the payment option you want to add money to your PSN wallet. Like PS4, you will have three payment methods: credit or debit card, gift card code, or PayPal. If you have added your debit card as the payment method, it will appear on your screen’s left side.
Step 4: Enter the Fund Amount
Now, open the drop-down menu and choose the amount you want to add to the PlayStation wallet. If you have chosen US dollars as the currency, you can add $5, $10, $50, or $60 to your PlayStation wallet. Then, choose “Continue” and confirm your purchase.
Step 5: Add Money via a Gift Card
If you are using a gift card to add money to PlayStation wallet, choose the “12” icon from the “Add Funds” menu. Then, enter the 12-digit code from the card’s voucher to add funds to your wallet.
Here is a step-by-step video for further reference:
How To Add Money To PlayStation Wallet From the Web Browser
You can also add money to PlayStation wallet from the web browser. The process is typically easy, and the funds are directly transacted to your PSN account’s wallet. Follow the below steps to complete the process:
Step 1: Open the PlayStation Store Website
On your PC, launch the web browser and open the PlayStation Store’s official website. Then, click “Sign In,” present at the upper right corner of the screen.
Step 2: Enter Your PSN Credentials
On the next screen, type in your PlayStation account’s email ID and password. After entering the right information, click on “Sign In.”
Step 3: Choose Payment Management
After logging in, click on your avatar present at the upper right corner of the screen. Then, from the drop-down menu, select “Payment Management.”
Step 4: Add Funds
Choose “Add Fund” from the next screen.
Step 5: Select the Payment Method
Now, choose the payment method from the available credit/debit card, gift cards or prepaid cards, or PayPal account options. Finally, pick the amount and press “Confirm” to complete the process.
Why Can’t You Add Funds To a PlayStation Wallet?
Many factors can lead to issues when adding money to your PlayStation wallet. This error is called “E-8210604A.” If you are unable to add money, it could be due to the following reasons:
Incorrect Card Information
The most common reason for payment issues on PlayStation is wrong card information entered into the system. So, it is advised to double-check your debit or credit card information, including the 3-digit security code and the expiration date.
Also, if you entered an amount more than $200, you may face resistance from the console. If that’s the case, try adding a smaller fund amount and check if the payment succeeds.
Invalid Payment Method
Another reason is an invalid payment method associated with your PSN account. For example, your card may have expired or frozen, or your bank may show any payment issues. So, checking the cards and payment methods that the PlayStation accepts is recommended.
You can also add a different payment method from the settings menu on the console. For example, choose “Account Management,” “Payment Methods,” and then add the payment method through PayPal, debit or credit card, or PlayStation Store voucher.
If your card works fine, unlink it from your account and then link it again from Payment Management. However, if the problem comes from your card, try using other payment options, such as a gift card or a PayPal account.
Wrong Billing Address
If you accidentally enter any special character in the billing address field, PlayStation’s system may not understand it properly and give you an error notification. To avoid this, do not enter any character like slashes ( / ), asterisks (*), apostrophes (‘), or hyphens (-) in your apartment’s address.
Down PlayStation Server
Sometimes, the problem may not be from your side but from your PlayStation’s system. For example, you may have issues adding money to the PlayStation wallet when its system is doing temporary maintenance work.
You can wait a few hours and then try adding money to your PlayStation wallet again. You can also check your console’s network status from PlayStation’s official website.
Adding money to a PlayStation wallet will allow you to enjoy advanced features on your console. However, to avoid payment issues, you must know how to add money to the PlayStation wallet on PS4 and PS5. The above steps will help you add money to your wallet and resolve potential issues.
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