Hisense TV Black Screen Bugging You? How to Fix It for Good

Bottom of Hisense TV screen with power button.

Hisense TV Black Screen Bugging You? How to Fix It for Good

It’s not unreasonable to expect your TV to turn on when you hit the power button. Why in the world are you being met with a black screen instead? You’re not wrong to be frustrated. However, there’s no need to give up hope. We’ll help you troubleshoot a Hisense TV black screen with ten easy tricks you can try today. A vast majority of these can be done right now without the need for any additional tools or hardware. Give them a shot and see if the problem persists when we’re done.

Troubleshooting Steps to Fix a Hisense TV Black Screen

Hisense Roku TV powering on.
Want to restore your Hisense TV to its former glory? Let’s troubleshoot.

There’s no one root cause for a Hisense TV black screen. It could be anything from the internal components to the software to the power source itself. That’s why troubleshooting is so important, even if it seems extensive. These ten potential fixes run the gamut across all the possible causes. You could be dealing with a malfunctioning piece of hardware. The display or the backlight might have gone wonky, giving you a black screen instead of colorful high-definition visuals.

Likewise, you might have a defective outlet or power cord on your hands. This keeps your TV from powering on. Not to mention, the software that powers the Hisense’s operating system might be to blame. If your OS isn’t up to date or didn’t get to install properly, it’s probably going to mess with your display. (And just about everything else with it.) Let’s do some troubleshooting to try and fix this problem with the Hisense TV black screen.

Step One: Turn the TV Off, Then Back On

First thing’s first is the one thing you’ve probably already tried. Hit the power button on your Hisense or on the remote to turn off the TV. Count to ten, then hit the power button again to bring it back to life. With any luck, you’ll resolve the black screen issue on the first try.

Step Two: Unplug the TV, Then Plug Back In

If the power-down doesn’t work, the Hisense TV black screen might need a harder reboot. Unplug your TV from the wall or the power strip, wait about a minute, then plug it back in. If you still see a black screen, we may need to up the ante a bit.

Power button on bottom of Hisense TV.
Your Hisense TV black screen may just be a power issue.

Step Three: Power Cycle the TV

There’s a third option we haven’t tried yet: A full-fledged power cycle. Turn the TV off, unplug it, and hold down the power button for about 30 seconds. This drains any lingering power remaining in the Hisense TV. Plug it back in and power it up. Hopefully, this hard reset did the trick.

Step Four: Check the Power Connection

If you’re still dealing with a Hisense TV black screen, here’s another troubleshooting tip you can try. Check to make sure the power cord is snug in both the TV and the outlet. A loose connection can mess with the power flow and lead to a black screen.

Step Five: Check HDMI Connections

Likewise, inspect your HDMI cables and any other A/V inputs attached to your TV. Make sure they’re firmly plugged in on both ends. A loose or faulty HDMI cable could be the reason for the Hisense TV’s black screen. Re-attaching it snugly could resolve the issue right away.

Back of Hisense TV with inputs.
Check all your Hisense TV connections and make sure they’re secure.

Step Six: Inspect All Cables

If you’re still getting the Hisense TV black screen, don’t panic. We’re only halfway through these troubleshooting steps. Next, check all the cables themselves for damage. If they’re torn or frayed, they might need to be replaced.

Step Seven: Inspect the Outlet

Are cords all in good shape? (Or replaced to be good as new?) It could also be a problem with the power outlet itself. Take a look at the outlet and plug something else in to see if it has any juice. If the outlet’s the problem, simply plug the Hisense into another outlet instead.

Step Eight: Check the Surge Protector

If your Hisense TV is plugged into a surge protector, this might also be to blame. Most have switches or buttons that glow with little lights when they’re working properly. If it shows it’s on the fritz, it could be the reason for your Hisense TV’s black screen.

Extension cord with two plugs inserted.
Check the extension cord or surge protector for any issues.

Step Nine: Factory Reset the TV

This one might be a pain, but it’ll be worth it. It’s time to try a factory reset. Look for a “Reset” button on the back of the Hisense TV. Then, press and hold it for about 30 seconds. With any luck, the TV will now light up after the reset completes.

Step Ten: Talk to a Pro

If you’re still stuck with a Hisense TV black screen after trying every troubleshooting tip, it may be time to turn to an expert. Reach out to Hisense’s customer service department (or the tech support from the retailer you purchased the TV from). They can give you some additional guidance on how to replace the faulty TV or refund your purchase entirely.

Hisense TV Black Screen Still Won’t Turn On

Hisense customer support site.
Follow Hisense Support’s prompts to begin servicing your TV’s black screen.

If you’ve tried all these troubleshooting tips and tricks above and still don’t see your Hisense TV black screen fixed, it may be worthwhile to talk to someone from Hisense. Most models have a warranty of one to two years. The brand also offers an extended warranty, which could give you even more protection if you enrolled at the time of purchase.

Get in touch with Hisense Support online. Enter your TV type and follow the instructions on the screen to begin the support process. Explain your problem to Hisense and wait for the company’s guidance. If protected under the warranty, the company may replace your TV’s display for free or at a lower cost than buying a new TV outright.

Frequently Asked Questions

Why is my Hisense TV screen black?

There are a few reasons why your Hisense TV might not be displaying properly. The TV might not be receiving power, or the input source may be incorrect. Make sure the TV is powered on and check to make sure the cables are securely connected before troubleshooting further.

How do I fix a Hisense TV with sound but a black screen?

If your TV is playing sound but not turning on its display, try a power cycle to resolve the issue. Try unplugging the TV for a few minutes and holding down the power button for 30 seconds. Then, plug the TV back in and see if the problem fixed itself.

Why does my Hisense TV show a black screen when connected to my gaming console?

If your TV screen is black when you change the input, you should check to make sure the HDMI cable is securely connected. If that doesn’t work, test the console on another TV or try using a different HDMI port on the back of the Hisense TV.

What causes a Hisense TV screen to randomly go black for a few seconds?

Sometimes, a few seconds of black screen on a TV is simply a result of changing inputs or display types. Some TVs will go black when switching between 1080p and 4K content, or from SDR to HDR content. As long as the power cable and HDMI connections are normal, you have nothing to worry about.

How do you factory reset a Hisense TV?

Some Hisense TVs offer a factory reset option through the settings. However, if your Hisense TV has a black screen and you can’t see the settings, you can also try pressing and holding the reset button on the back of the TV. Hold it for a few seconds and wait for the display to turn back on.

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