When building a new website, you must think about many aspects. These include the content, design, and functionality of your website. But one of the most critical factors is the hosting plan you choose for your site.

The higher level of server space and bandwidth that you get from a particular provider, the better it will be for your website. Choosing your website hosting solution can be tricky, especially when so many options are available. There are many important factors to consider, including security, performance, customer support, and price.

Both Cloudways and SiteGround are reputable hosting providers which offer a range of web server and database hosting options. Undoubtedly, these two web hosting companies offer high-quality services, which may result in better performance.

In this guide, we take a look at Cloudways and SiteGround hosting, comparing the features and performance of both to see which one will work best for your website and your needs.

Cloudways vs. SiteGround Hosting: A Side-by-Side Comparison

CloudwaysSiteGround
Year Founded2011March 22, 2004
AddressJunction Business Centre, 1st Floor Sqaq Lourdes, St Julians STJ3334, MaltaSiteGround Office, 8 Racho Petkov Kazandzhiata, Sofia 1776, Bulgaria
PriceFrom $7.50/monthFrom $2.99/month
SecurityFree SSL, server-level firewalls, daily backup, regular security patching, bot protection, and 2-factor-authenticationSSL certificates, AI anti-bot protection, 2-factor-authentication, DDoS protection, daily/weekly backup, and a security plugin
Money Back Guarantee         Free 14-day trial30 days
Support24/7 live chat and ticketing systemEmail, phone, and 24/7 live chat
Website Immigration  Free first any site migration and a WordPress Migrator pluginFree automated WordPress migration or paid professional site transfer
Server Locations          60+ data centers in the Americas, Europe, Australia, and AsiaU.S., UK, Germany, Singapore, Australia, and the Netherlands
Website          www.cloudways.comwww.siteground.com

Cloudways vs. SiteGround Hosting: Overview

Cloudways is a cloud-based platform that allows you to run your WordPress website on the same server as your domain name and control everything from one place.

The company was founded by Uzair Gadit, Pere Hospital, and Aaqib Gadit in 2011. Their headquarters are in Malta, a European Union member state. It offers its customers access to over 65 global server locations, including the United States, Europe, Asia, and Australia.

Cloudways has a simple interface that makes it easy to install new plugins and themes, manage multiple sites, update content, install security updates, and more. Even if you have no experience setting up websites or online stores, you can do so quickly and easily with these tools. It also includes a free SSL certificate so visitors can access your site securely. Its pricing plans start at $24 per month for unlimited sites with a 99% uptime guarantee.

SiteGround is also an automated WordPress hosting that offers support for multiple languages on its website. It provides advanced features, including SSL certificates for a secure connection between visitors and website owners, as well as built-in security systems like intrusion prevention systems (IPS).

SiteGround was founded in 2004 in Bulgaria. The company employs over 500 people and hosts over 2 million websites worldwide.

One of the many advantages of SiteGround is its guarantee of free service if uptime falls below 99.99%. They provide a variety of hosting plans, including cloud, shared, and WordPress hosting. Performance-enhancing tools are available, as well as a reputation for providing reliable customer service.

Cloudways vs. SiteGround Hosting: 6 Must-Know Facts

  • Cloudways is a reseller cloud hosting exclusive provider, whereas SiteGround offers both shared and cloud hosting. Although SiteGround offers cloud hosting, its primary offering is still shared hosting.
  • Both companies have great pricing with numerous plans available depending on your needs and budget.
  • SiteGround is known for its excellent customer support team, which is available 24/7 through email or phone calls. The company prides itself on providing personalized service for every client by providing access to its engineering team via web chat or email whenever you need help or advice on properly using its features or functions.
  • Cloudways offers affordable hosting solutions for small businesses and startups. Its services are accessible via its user-friendly dashboard, where you can manage all aspects of your website from start to finish.
  • Both companies offer better speed than other leading hosting providers in terms of load time and server response times.
  • Cloudways offers more features than SiteGround, like one-click application deployment, DNS management, and DDoS protection.
Cloudways web hosting
Cloudways is a cloud hosting provider, whereas SiteGround is all about shared hosting.

Cloudways vs. SiteGround Hosting: Key Differences

When you’re looking to host your website, you want to ensure it’s in the right hands. There are many factors to consider when choosing a hosting provider.

When deciding between Cloudways and SiteGround hosting, you should consider a few key differences before making your final decision.

Performance and Speed

Speed is vital for bloggers and e-commerce businesses. Page load times have a direct impact on your revenue. In fact, your website’s bounce rate increases with each additional second it takes to load. Both companies emphasize speed and performance. However, there is a gap between the company’s claims and actual experience.

Cloudways is ideally suited for high-traffic websites. Their servers provide varying levels of processing power. This means you can select one that meets your requirements. Memory, bandwidth, and storage depend on the user’s requirements.

Cloudways employs both caches and PHP 7.3-capable web servers. This guarantees your website’s optimal performance at all times. In addition, they use an optimized stack. Their stack includes caches such as Nginx, Redis, Varnish, and Memcached that are ready for use. This provides lightning-fast response times, even for large websites.

Cloudways collaborates with a number of the most reputable cloud service providers. This enables them to maintain an impressive uptime guarantee of over 99.9%. Page loading times are incredibly quick. In addition to customer satisfaction, this also gives them a significant advantage in the all-important Google rankings.

As a result of their SSD drives, SiteGround also has a reputation for speed. Similar to Cloudways, they offer various plans. This means you can select one based on your traffic and storage needs.

Cloudways is the overall winner in this category, primarily due to their faster page loading times. Additionally, they manage greater traffic volumes than SiteGround.

Pricing

SiteGround is the more cost-effective option. As Cloudways is a cloud provider, its lowest prices are significantly higher than those of SiteGround. This comparison is unfair because the services being compared are not identical. SiteGround offers shared hosting, which is cheaper than Cloudways. Its prices start at $2.99/month, while Cloudways’ rates start at $7.50/month.

A further distinction is that Cloudways does not increase renewal rates, and there is no long-term contract, so you can pay as you go. SiteGround, on the other hand, has slightly higher renewal rates than purchasing rates.

Cloudways also provides a 14-day free trial, during which you can test their services without providing your credit card information. SiteGround, though, offers a 30-day money-back guarantee.

Ease of Use

Cloudways is a cloud hosting provider, so management requires additional technical expertise. SiteGround, on the other hand, makes shared hosting easier to use, making it more accessible to beginners.

Cloudways’s internal control panel provides access to a bare virtual server that you are free to configure as you see fit. Beginners may require some time to adjust, but this should not be a lengthy or difficult process. 

The management panel includes several important settings. You can scale up or down with ease directly from your panel. Additional Cloudways management panel settings include master credentials, monitoring options, service management, general settings, and backups. Consult Cloudways’s knowledge base to learn how to use them as it contains all the necessary information.

In contrast, SiteGround is somewhat simpler to use. Do not forget that shared hosting services are generally easier to manage. The host, like Cloudways, has an in-house developed control panel. However, this one is just as simple to use as the standard cPanel.

SiteGround is simpler to use and more beginner-friendly than Cloudways. In reality, most shared hosting services are more user-friendly than cloud hosting services, so navigating the platform would be a breeze. SiteGround offers a standard cPanel with a dashboard that displays information about your services, such as disk usage and IP and name servers.

Dreamhost vs Siteground
SiteGround is generally considered to be easier to use and thus more beginner-friendly than Cloudways.

Security and Backups

A web hosting software provider’s security should be a top priority. It is critical to ensure that your website remains secure and accessible. Cloudways and SiteGround are both managed services, meaning both options have advanced security protocols.

Cloudways’ hosting plans include managed security. Routine security patching and dedicated firewalls are included to keep your website secure. SSL certificates are also available for free to users. Auto-healing functions address any issues before they become a problem. They also use two-factor authentication, which reduces the possibility of your site being hacked.

SiteGround provides security through firewalls and security upgrades. Servers are regularly inspected for safety, and any issues are addressed. However, it should be noted that anti-malware tools are not included as standard. SiteGround provides daily updates, with most customers receiving automatic setups. On-demand updates are not available unless you have a premium package.

SiteGround offers free one-click SSL certificate installation for WordPress users. Many of the security protocols used by Cloudways and SiteGround are similar. Cloudways, on the other hand, is the narrow winner in this category.

Customer Support

Cloudways has an excellent customer service team available at all hours of the day. No matter what time zone you are in, you can always reach a member of the Cloudways support team. An FAQ portal, also known as a knowledge base, can help you find answers to frequently asked questions.

The quickest way to contact support is through live chat, but they are also available via email. You can use the ticket tracking feature if you need to report a technical problem. Telephone support is only available as an add-on or on higher-priced plans. SiteGround also has an excellent customer service team. They have a reputation for quick and efficient response times. The staff is well-trained and knowledgeable, and they can solve most problems in a matter of minutes.

SiteGround, like Cloudways, provides email, live chat, ticket, and phone support. The distinction here is that SiteGround provides phone support to all customers. The company strives to resolve all issues in the fastest and most convenient manner possible.

Pros and Cons of Cloudways

ProsCons
Stable and reliableNavigation can be too technical
Great customer serviceNo unlimited email
Flexible pricing modelNo unlimited data transfer
Support for multiple languages 
Free SSL Certificate 
Automated backups 
Innovative control panel 
Global coverage 

Pros and Cons of SiteGround

ProsCons
Money-back guarantee if you don’t like the service after 30 days of using itHigh renewal prices
Excellent customer support team available 24/7Can’t choose a cloud server
Easy-to-use interfaceNo Windows hosting is available.
Hosting for all levels of websites and businessesLimited disk space in all shared hosting plans
One-click install for a WordPress website 
High security and reliability 
Free SSL 

Cloudways vs. SiteGround Hosting: Which One Should You Choose?

Choosing the right hosting service can be tricky business. You want to ensure that you’re getting the right fit for your needs, but you also want to ensure that it will be a good investment in the long run.

It is difficult to choose between Cloudways and SiteGround because both hosting providers are excellent. SiteGround is less expensive, but Cloudways provides more advanced hosting. If you’re a beginner on a tight budget, SiteGround is the best option.

Ultimately, the choice depends on what kind of site you have and what you’re looking for in terms of performance, pricing, security, and features. Cloudways provides custom cloud servers with a whole suite of tools and support to make managing sites easier.

SiteGround offers multiple levels of shared hosting and also has add-ons like SSL certificates, CDN integration, server response time monitoring, WordPress backup service, and more.

Cloudways vs. SiteGround Hosting: Which is Best for Your Website? FAQs (Frequently Asked Questions) 

Is Cloudways better than SiteGround?

Cloudways and SiteGround are both extremely fast and dependable service providers. While both hosts produce impressive results, SiteGround has a slightly faster response time and uptime. Cloudways, on the other hand, has a noticeably faster loading speed.

Is Cloudways good for beginners?

Even though Cloudways is not entirely beginner-friendly, it is still much simpler than doing everything yourself. If you lack time to learn website migration, Cloudways engineers will migrate your site for you. Even though they will only do this for free once, it is still a very valuable service.

Is Cloudways good for WordPress?

Cloudways is one of the best WordPress hosting providers, it is extremely secure, and when coupled with OceanWP, it can load in under 500 milliseconds, which is very, very fast! Plus, their customer service is exceptional; they can literally assist you in minutes with any issue.

Which is faster, Cloudways or SiteGround?

Cloudways is faster than SiteGround (Cloudways is cloud hosting, and SiteGround is shared hosting). Cloudways is also faster than SiteGround’s cloud hosting.

Is Cloudways a VPS?

Cloudways does resell VPS services from the original providers. However, it also offers extra features like an easy-to-use control panel and server operating for you. Therefore, you can buy VPS from the original provider; Cloudways adds useful features.
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